FAQs
Membership Questions
I have a Paid Membership Question?
I have a Paid Membership Question?
All Membership related questions are listed on this page
Packages & Ticket Types
How do I make a booking?
How do I make a booking?
All packages are available online.
Will the Seats be together?
Will the Seats be together?
We always try to get the seats together and it most cases this is possible, however if its a large number of tickets, some people may be in the row in front or behind, however we will let you know.
Can I buy just a standard ticket?
Can I buy just a standard ticket?
No. We only offer hospitality packages.
Is there a cheaper rate for children tickets?
Is there a cheaper rate for children tickets?
No. All prices are the same.
Do I need to purchase Membership?
Do I need to purchase Membership?
No. However being a member gives you additional benefits, such as the ability to order more tickets and also early access to ticket sales. See Membership options here
Ordering & Payment
What payment methods do you accept on the website?
What payment methods do you accept on the website?
Visa, Mastercard & American Express. At checkout you will be presented with what options are available.
Why can't I order more than two tickets?
Why can't I order more than two tickets?
You need to have a paid membership to order more than two tickets. See memberships here
Can I speak with someone?
Can I speak with someone?
Please use the contact us form at the bottom of this page.
Ticket Delivery
When will I receive my event tickets?
When will I receive my event tickets?
All tickets are generally sent 24 hours before the game via email.
Can I collect Tickets at the stadium?
Can I collect Tickets at the stadium?
No, tickets are sent digitally via email.
Can I print my tickets?
Can I print my tickets?
No, tickets are sent via email, they must be added to your Apple Wallet or Google Pay
Changes & Cancellations
I'm unable to travel, how do I get a refund?
I'm unable to travel, how do I get a refund?
All match tickets are non-refundable.
The date of the game has changed, What are my options?
The date of the game has changed, What are my options?
Football fixtures may be rescheduled, with dates and kick-off times changing as little as two weeks before the game. We will notify you by email as soon as we are informed of any changes. Please note that refunds are not available in these circumstances.